Services
We work with established service organisations to strengthen systems, build digital capability and support AI adoption.
Most engagements begin with a diagnostic phase. From there, we recommend the right approach based on your specific situation.
Book a discovery call to discuss which service makes sense for your organisation.
Systems Audit
Comprehensive assessment identifying structural weaknesses, single points of failure and areas where processes depend on individual knowledge. Delivered as detailed report with prioritised recommendations.
Timeline: 4-6 weeks
For organisations that need clarity on where risk lives before making decisions, are experiencing growing pains or rely on key individuals to keep systems running.
Digital Capability Assessment
Team assessment based on the 20 Essential Digital Skills Framework. Shows where capability gaps exist, what they cost and provides ROI calculation with clear recommendations.
Timeline: 2-3 weeks
For organisations that need data on where digital capability is impacting productivity before investing in transformation.
Digital Capability Programme
Six-month structured programme to build foundational digital skills across teams. Includes assessment, practical training, process design for consistent adoption and documentation to embed capability.
Timeline: 6 months with milestones at months 2, 4 and 6
For organisations where teams struggle with technology adoption, rely heavily on technical specialists or have identified significant capability gaps.
AI & Automation Capability Programme
Six-month programme focused on practical AI adoption. Includes readiness assessment, use case identification, hands-on tool training, workflow automation and building capability to evaluate AI tools confidently.
Timeline: 6 months with milestones at months 2, 4 and 6
For organisations with solid digital foundations who are ready to adopt AI, need practical training or want to automate repetitive work without creating new risks.
Note: Digital capability assessment informs whether foundational skills need addressing before AI adoption.
Ongoing Advisory
Strategic oversight for organisations navigating systems modernisation or AI adoption without internal technical leadership. Includes monthly strategic calls, platform evaluation, vendor proposal review and priority access for urgent decisions.
Structure: Quarterly commitments with monthly engagement
For organisations that are making regular technology decisions, need independent technical advice or are mid-transformation without technical leadership at director level.
Note: Typically offered to select clients following audit or assessment work.